For those readers of a certain age – of which I am one – I am not referring to the creatures from fairy tales that lurked under bridges and had issues with goats. On this occasion I mean the vermin which infests the Internet. Having been online the best part of twenty years I have come across them frequently, and the advice I was given when I first started on the Internet all those years ago still holds true, and is the title of this blog. So, what does it mean?
A troll in the Internet sense is not 'a nasty person', or 'somebody who I don't agree with' per se, although elements of both come into the manifestation of a troll. A troll to put it bluntly, is a brainless cretin who has nothing better to do with their time than to upset others, and who derives enjoyment from the outrage and upset their comments and actions engender. So, they spend their time posting inflammatory comments on the Internet, and then sit back revelling in the uproar their effort has caused.
(NOTE: I am not in any way advocating the below nor am I saying I hold either of the following opinions, they are examples only.)
On a Christian based mailing list:
Anyone who believes in God is a moron.
For reasons which should be obvious to all, if this were a genuine post it is a statement intended to enrage the members of the mailing list.
People who use Twitter need to get a life!
There was an actual example on Twitter the other day which I will not repeat as I then run the risk of upsetting people who may not have seen the original, and that is the exact opposite of the purpose of the blog. However, I will say it was clear to all that the poster intended to offend as no apology was made for any offence which may have been caused, indeed judging by their Timeline they appeared to revel in the attention. Others commented in the poster's defence saying it was 'obviously' a joke. Had this been true then the poster would have followed up with an apology for their ill-judged humour but they did not, and I therefore reject the 'joke' defence out of hand. This is a classic example of the Troll in action, and regrettably their intended reaction occurred judging by the responses that were posted, and comments made, both on Twitter and Facebook.
This is a clear hallmark of a deliberate troll, an offensive remark made with no attempt to apologise once the offence it has caused becomes obvious.
There is of course a very important point that must be made here. As a rule a Troll's intent is simply to upset and enrage people, it is not to break the law; after all they need their continued liberty to pursue their hobby of upsetting people [I do wish blogs had a sarcasm tag!]. Therefore it must be clearly understood that comments which clearly have illegal content such as those inciting violence or hatred against others are not Trolls in the true sense and are a definite exception to the rule stated in the title above. However I am sure that you dear reader have the ability to tell the difference between the two types and act accordingly.
Thus to the advice. Don't Feed The Trolls. As outlined above, a troll's raison d'etre is to upset and enrage people and to revel in the resultant reactions of their offences. If they do not get any reaction and they are starved of the attention they crave their impact is effectively neutered. While it is true that some may be persistent and try greater and greater means to offend, many will just give up and go away. Of course there is the possibility that some of the more cretinous individuals may cross the line and end up making slanderous or otherwise illegal comments at which point they may be reported to the relevant law enforcement authorities, however I think – at least hope – that these are in the minority.
In a nutshell, if someone posts a comment you find offensive, step away from the keyboard, think to yourself 'Are they doing it just to get attention and/or upset people?' and if they are ignore it. Put simply in four words.
Don't Feed The Trolls.